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Chen Senior Medical Center's extended paramedic program earns national recognition

Apr 05, 2017

EMS World

EMS World magazine’s April 2017 cover story is all about the Chen Senior Medical Center extended paramedic program pioneered with American Ambulance of Florida in 2015. Encounter data for that extended paramedic program is promising – especially because it reinforces the robust medical care available at Chen Senior Medical Centers Mondays through Fridays between 7:30 AM and 4:30 PM.

Described as “an everybody wins scenario” by EMS World, run data shows that 58 percent of more than 1,000 extended paramedic service calls requested by Chen Senior Medical Center PCPs, resulted in timely, in-home stabilizing procedures that frequently are done in hospital emergency rooms. Plus, 85 percent of those 616 extended paramedic visits otherwise would have required transport to hospital emergency rooms and possible hospital admissions.

“There are times when pre-emergent interventions are needed in-homes,” explains Dr. Gatonye, “and that’s why our doctors strategically collaborate with the paramedics who consistently get to our patient homes in 34 minutes or less time. It’s also why we leverage RN case managers; orchestrate care team super huddles; and facilitate weekly physician meetings to discuss best practices and next steps for every at-risk patient we serve.”